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My Care Journey

Accessing care is complex. But your journey doesn’t have to be.

We tailor our
support to what
matters most: you.

Every care journey is unique.

Whether you are entering aged care or looking for a medical provider, navigating your options is overwhelming. We listen to your story, understand your preferences, and connect you with providers who can deliver care that truly fits your needs.

Our Story

Every story starts
somewhere. Ours
started with family.

Where compassion meets clarity.

We tailor our support to what matters most, you.

01

Stay curious

We keep learning so you get better support, tailored options, and solutions that fit your needs.

02

Choose kindness

You’re never just a number to us. We meet you with empathy, even when things are tough.

03

No jargon

You won’t need a dictionary to understand your options. We make things simple and straightforward.

04

Act with purpose

Everything we do is with your best outcome in mind. No shortcuts, no going through the motions.

05

Own it

We do what we say we’ll do, and if something’s not right, we make it right.

Where compassion meets clarity.

We do things a little differently. We call it The MCJ Way. It’s our values in action and how we make sure every experience is grounded in consistent, quality care. Every time.

01

Stay curious

We keep learning so you get better support, tailored options, and solutions that fit your needs.

02

Choose kindness

You’re never just a number to us. We meet you with empathy, even when things are tough.

03

No jargon

You won’t need a dictionary to understand your options. We make things simple and straightforward.

04

Act with purpose

Everything we do is with your best outcome in mind. No shortcuts, no going through the motions.

05

Own it

We do what we say we’ll do, and if something’s not right, we make it right.

Reviews from people we support.

★★★★★

I’m grateful for My Care Journey’s attentive care. They not only understood my mother’s unique needs but also offered ongoing support post-provider selection. Highly recommend for compassionate care.

Nathan Anderson

★★★★★

My Care Journey’s expertise and dedication were invaluable when my father’s health declined. They listened to our concerns, guided us to the right care facility, and now he’s thriving in a supportive environment.

Emma Bennett

★★★★★

Thank you for finding a new aged care home for me. I love it there. I love the staff and the food. I don’t want to leave here. I love my room.

Lesley O

★★★★★

Mum had these ladies come to her home on the Gold Coast. They were excellent in an absolute minefield of ifs and buts. What a complicated system it is.

Kim N

★★★★★

Dear Kellie, thank you for your vote of confidence in me, as you inspired me to do my best…I appreciate all that you have done for me.

April D

We have supported hundreds of families on their care journey since 2022.

Reviews from people we support.

Kind words from families we’ve walked alongside on their journey.

★★★★★

I’m grateful for My Care Journey’s attentive care. They not only understood my mother’s unique needs but also offered ongoing support post-provider selection. Highly recommend for compassionate care.

Nathan Anderson

★★★★★

My Care Journey’s expertise and dedication were invaluable when my father’s health declined. They listened to our concerns, guided us to the right care facility, and now he’s thriving in a supportive environment.

Emma Bennett

★★★★★

Thank you for finding a new aged care home for me. I love it there. I love the staff and the food. I don’t want to leave here. I love my room.

Lesley O

★★★★★

Mum had these ladies come to her home on the Gold Coast. They were excellent in an absolute minefield of ifs and buts. What a complicated system it is.

Kim N

★★★★★

Dear Kellie, thank you for your vote of confidence in me, as you inspired me to do my best…I appreciate all that you have done for me.

April D

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