Aged Care Journey
Info Session
- Session Format: Webinar
Click below to register for a session
Key Topics Covered
- Understanding the different types of aged care support
- Registering with My Aged Care
- What to expect during the process, including wait times
- Understanding assessments and approval pathways
- How to prepare for your assessment and advocate for your needs
- Understanding approval levels, package assignment, and Notices of Decision
- What happens between being approved and being assigned support
- Financial considerations and planning ahead
- Finding and comparing providers
- Understanding self-managed and fully managed support options
- Changing providers and knowing your rights
Who Should Attend
- Older people beginning to explore aged care support
- Families supporting a parent, partner, or loved one
- People waiting for an assessment or package allocation
- Anyone feeling confused or overwhelmed by the aged care system
- People wanting practical guidance before making important care decisions
Meet Your Facilitators
Delivered by experienced aged care professionals who work closely with older people and families every day, this session combines practical expertise with compassionate, real-world guidance. Our facilitators understand how complex the aged care journey can feel and are passionate about making information easier to understand and navigate.
Joseph
Joseph is the Founder and Managing Director of My Care Journey and has more than two decades of experience across the aged care sector. His passion for supporting older people and families was shaped by his own experiences helping his grandmother navigate aged care and, more recently, supporting his parents through their own care journeys. Joseph understands firsthand how overwhelming and emotionally complex the system can feel and is passionate about making aged care information easier to understand and access.
Zabe
Zabe has spent the past decade working in aged care and community services. Her passion for aged care advocacy comes from supporting her own grandmother through home care, while navigating cultural barriers, language differences, and a system that was often difficult to understand. That experience shaped her commitment to ensuring older people and families do not miss out on support simply because the process is too overwhelming or inaccessible.
Alisha
Alisha is an experienced Care Manager who has supported hundreds of older Australians to navigate the aged care system and access support that genuinely meets their needs. Alongside her professional expertise, she also brings personal lived experience supporting family members through the aged care journey herself. Known for her warm, caring approach and extensive knowledge of aged care systems, Alisha is passionate about empowering older people and families to make informed decisions that feel right for their individual circumstances and care needs.
