Support At Home
Info Session
We’ll explain the key changes simply, explore how budgets and service categories operate, and share practical tips for getting the most from your support. Whether you already receive home care services or are preparing for future support, this session will help you better understand your options, rights, and responsibilities.
- Session Format: Webinar
Click below to register for a session
Key Topics Covered
- What the Support at Home program is
- Why the aged care system changed
- Key changes introduced from 1 November
- Understanding participant rights and protections
- Service categories and types of support available
- Understanding budgets and quarterly funding
- Contributions and participant fee arrangements
- Different participant pathways and funding situations
- Financial hardship support options
- Assistive Technology and Home Modifications (ATHM)
- Self-managed versus fully managed services
- How to compare providers and service costs
- Tips for maximising your package and support hours
- Practical ways to get better value from your funding
Who Should Attend
- Older people currently receiving home care services
- Families helping someone navigate Support at Home
- People preparing for future home care support
- Anyone wanting to better understand aged care funding and contributions
- People wanting practical tips to make the most of their package
Meet Your Facilitators
This session is delivered by experienced aged care professionals who understand both the practical and emotional side of navigating home care. Our facilitators are passionate about helping people make informed decisions and understand how to access support that genuinely meets their needs.
Joseph
Joseph is the Founder and Managing Director of My Care Journey and has more than two decades of experience across the aged care sector. His passion for supporting older people and families was shaped by his own experiences helping his grandmother navigate aged care and, more recently, supporting his parents through their own care journeys. Joseph understands firsthand how overwhelming and emotionally complex the system can feel and is passionate about making aged care information easier to understand and access.
Zabe
Zabe has spent the past decade working in aged care and community services. Her passion for aged care advocacy comes from supporting her own grandmother through home care, while navigating cultural barriers, language differences, and a system that was often difficult to understand. That experience shaped her commitment to ensuring older people and families do not miss out on support simply because the process is too overwhelming or inaccessible.
Alisha
Alisha is an experienced Care Manager who has supported hundreds of older Australians to navigate the aged care system and access support that genuinely meets their needs. Alongside her professional expertise, she also brings personal lived experience supporting family members through the aged care journey herself. Known for her warm, caring approach and extensive knowledge of aged care systems, Alisha is passionate about empowering older people and families to make informed decisions that feel right for their individual circumstances and care needs.
