Support At Home
Info Session
We’ll explain the key changes simply, explore how budgets and service categories operate, and share practical tips for getting the most from your support. Whether you already receive home care services or are preparing for future support, this session will help you better understand your options, rights, and responsibilities.
- Session Format: Webinar
Click below to register for a session
Key Topics Covered
- What the Support at Home program is
- Why the aged care system changed
- Key changes introduced from 1 November
- Understanding participant rights and protections
- Service categories and types of support available
- Understanding budgets and quarterly funding
- Contributions and participant fee arrangements
- Different participant pathways and funding situations
- Financial hardship support options
- Assistive Technology and Home Modifications (ATHM)
- Self-managed versus fully managed services
- How to compare providers and service costs
- Tips for maximising your package and support hours
- Practical ways to get better value from your funding
Who Should Attend
- Older people currently receiving home care services
- Families helping someone navigate Support at Home
- People preparing for future home care support
- Anyone wanting to better understand aged care funding and contributions
- People wanting practical tips to make the most of their package
Meet Your Facilitators
This session is delivered by experienced aged care professionals who understand both the practical and emotional side of navigating home care. Our facilitators are passionate about helping people make informed decisions and understand how to access support that genuinely meets their needs.
Joseph
Joseph is the Founder and Managing Director of My Care Journey and has more than two decades of experience across the aged care sector. His passion for supporting older people and families was shaped by his own experiences helping his grandmother navigate aged care and, more recently, supporting his parents through their own care journeys. Joseph understands firsthand how overwhelming and emotionally complex the system can feel and is passionate about making aged care information easier to understand and access.
Anna Katrina Sarmiento
Care Choices Operations Manager
I bring over 6 years of dedicated experience in NDIS support and 3 years in Support at Home, delivering compassionate, person-centred care. Outside of work, I am a devoted fur parent to five large, lovable dogs. This combines professional expertise with genuine heart in everything I do.
Roger Jalar
Care Choices Specialist
Roger is a healthcare professional passionate about helping people navigate their healthcare journey with confidence. With experience in care coordination, administration, and stakeholder engagement, he enjoys working closely with clients, other healthcare professionals, and support networks to ensure every individual feels heard, supported, and connected to the services they need. Roger believes that empathy, clear communication, continuous learning, and a commitment to excellence are at the heart of delivering high-quality healthcare
