Home
\
Services
\
Change Home Care Provider
Change Home Care Provider
Find a better fit for your care, hassle-free
If your current home care provider isn’t quite right, we can help you switch easily and confidently. From comparing options to handling paperwork and coordinating the transition, we guide you every step of the way, so you feel supported and empowered.
Free
How we make changing providers simple:
Compare providers to find the best fit for your needs
Manage communications with your current provider
Assist with paperwork and service transfers
Provide transition support and check-ins
Keep you informed and confident throughout
Changing providers can feel overwhelming or intimidating, but you don’t have to do it alone. We provide discrete support, so you can explore better options with confidence and peace of mind.
Feel safe and supported while finding a provider that’s the right fit for you or your loved one.
FAQs:
What does the Financial Planning Service include?
The Financial Planning Service connects you with a qualified financial planner who can review your full financial situation, provide tailored advice, and develop strategies to help you fund aged care in a way that suits your circumstances. This may include looking at accommodation bonds, ongoing care costs, pensions, entitlements, and long-term financial security.
How is this different from the Financial Information Service?
The Financial Information Service gives you clear, independent explanations about aged care fees and payment options, but it does not provide advice. The Financial Planning Service, on the other hand, is fully tailored to your personal circumstances. A financial planner can give you advice and recommendations on how to structure your finances for your next stage of life.
Do you provide personalised advice for my individual circumstances?
We partner with registered financial planners who will take the time to understand your situation and provide personalised advice tailored to your needs. My Care Journey does not deliver financial planning directly, but we connect you with trusted financial planners we work closely with.
Can you advise me on whether to keep or sell the family home?
A financial planner can provide advice on how different choices, such as keeping or selling the family home, may impact your overall financial position and your options for funding aged care. My Care Journey does not deliver financial planning directly, but we connect you with trusted financial planners we work closely with.
Do I need a referral to use this service?
No. You can contact us directly, and we will connect you with one of our trusted financial planners.
Do you provide strategies for long-term financial security, not just immediate care costs?
Financial planning looks at both the short and long term. A planner can help you structure your assets and income in a way that not only manages immediate aged care costs but also supports your financial security into the future.
Is the service fee covered by aged care packages or government subsidies?
No. This is a private, fee-for-service offering.
Can you provide this service Australia-wide?
Yes. This service is available across Australia and can be delivered via video call or telephone.