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Financial Information Service
Financial Information Service
Understand Aged Care Costs with Confidence
Aged care fees, government support, and payment options are confusing. But they don’t have to be. Our Financial Information service gives you clear, independent explanations about the financial aspects of aged care.
$890
We’ll walk you through:
Different types of costs, from accommodation to daily care fees
How subsidies and government support might apply
How payment options can affect overall costs
We provide practical, easy-to-understand information to help you make informed decisions about aged care.
Clear information about aged care costs to support you to make confident choices.
Note: This service does not give advice or recommend financial products. It is an information based service to assist people to understand aged care costs.
FAQs:
What does the Financial Information Service include?
The service includes:
• An initial consultation to understand your needs and get you started
• A tailored report outlining aged care costs relevant to your situation
• A one-hour consultation to go through the report and answer any questions you have
• An initial consultation to understand your needs and get you started
• A tailored report outlining aged care costs relevant to your situation
• A one-hour consultation to go through the report and answer any questions you have
Do you give financial advice or recommend products?
No. We don’t provide financial advice or recommend products. This is an information service designed to help you understand aged care fees so you can make informed decisions.
How is this different from seeing a financial adviser?
A financial adviser provides advice and recommendations tailored to your personal financial circumstances. Our service provides clear, independent information about aged care costs. It does not offer advice or replicate the services of a financial adviser.
Can you help me understand government subsidies and eligibility?
Yes. We can explain how subsidies work and provide general information about eligibility.
Can you explain the difference between accommodation fees, daily care fees, and extra services?
Yes. A key part of our service is helping you understand the different types of aged care fees, how they apply, and what factors may influence them.
Do you provide information about how selling the family home might impact aged care fees?
No. This falls within the role of a financial adviser or financial planner. Our service does not review or analyse your personal finances, we provide general information to help you understand aged care fee structures.
Can you explain how payment options work, such as lump sum versus ongoing payments?
Yes. We can explain how the different payment structures work and what they might mean in different circumstances, so you can make more informed decisions.
Do you provide written information?
Yes. You’ll receive a tailored report before your final consultation. This gives you time to review the information, make notes, and bring any questions to the session. The report is yours to keep.
Is the information tailored to my personal situation?
The report is tailored to the type of aged care services you’re exploring and provides information about how costs might apply in different scenarios. However, it is not individual financial advice.
How much does the service cost?
The service has a fee of $890. This all-inclusive fee covers your initial consultation, tailored report, and final one-hour consultation with our finance team.
Can this service be covered by an aged care package?
No. This service is not covered by aged care packages, it is privately funded as a fee-for-service.
Is the information I share with you kept confidential?
Yes. We have strict policies and protocols in place to keep your personal information secure and confidential.
Can you provide this service Australia-wide?
Yes. The Financial Information Service is available Australia-wide via phone or video call.
How long does a typical session go for?
The onboarding consultation usually takes around 20–30 minutes. The final consultation to present your report and answer questions lasts about one hour.
What if I still need more detailed financial planning after this?
If you’d like personalised financial advice after using this service, we can recommend financial planners who can support you further.